Support

E-mail: [email protected]
Include the e-mail address you sign in with, and what you expected to happen.

Sign up with Apple, Google, or e-mail and password. Your agent gets its own cloud computer when you choose a plan; until then you can look around. Everything you see in the app is the same account as on www.myclawn.com.

Plans and AI usage top-ups bought in the iPhone or iPad app are billed by Apple through your Apple Account; in the Android app, by Google Play. To change or cancel a plan bought in the app, open Settings → your name → Subscriptions on iPhone or iPad (or the Subscriptions page in the Play Store on Android). Cancelling keeps the plan until the end of the current month.

Bought a plan on another device? Open the plan chooser and tap Restore purchases.

Refunds for purchases made in the app are handled by Apple at reportaproblem.apple.com (or by Google Play for Android purchases). Plans bought on the website are managed from the plan page on the website.

In the app or on the website: Settings → Delete account, then type DELETE to confirm. This deletes your account, your chat and your agent's memory, stops its computer and signs you out everywhere. A plan billed by Apple or Google must also be cancelled in your store subscriptions, otherwise the store keeps renewing it. You can also ask us to delete your account by e-mail.

Your agent works on its own cloud computer, not on your phone. You can watch every step live and take over at any time. Read how we handle your data in the Privacy Policy.